Below you can find lot’s of information to help you make the most of your theme. We have videos, troubleshootings guides, theme usage articles and even some general WordPress help. We do ask that you have checked resouces for your answers before contacting support. This helps to keep support manageable and we can put our time in maintaining your theme, adding features, extending the documentation and creating new themes. Support is not instant but resources is! 🙂
See if your question is covered under our F.A.Qs
Support is strictly for usage question and not customization, for a better idea of what that means see: What is customization?
Support is offered via our support system only. Comments and other forms of contact will be referred there.
Thanks for your purchase, I really hope you enjoy using your theme and if you do get stuck don’t hesitate to get in touch.
This knowledgebase is for WordPress customers, for our HTML customers you’ll find complete documentation included in your download.
Please be assured the theme is not broken. Everyone using visual composer must update because of the WordPress 4.5 changes. Please see our update notice about it which will tell you everything you need to know: https://zorbix.ticksy.com/article/7084/